REDILA CORPORATION respects privacy and is committed to responsible processing of personal data. This Privacy Policy explains how REDILA CORPORATION collects, obtains, uses, organizes, enriches, stores, discloses, protects, retains, corrects, and deletes or blocks information in connection with its websites, mobile applications, directory platforms, AI-assisted discovery features, and related digital services.
This Policy applies across the REDILA CORPORATION Digital Ecosystem, including Philippines.tv, eKasal.com, Gobyerno.com, Eleksyon.com, and other REDILA CORPORATION platforms and services that adopt or link to this Policy.
1. Data Privacy Framework
REDILA CORPORATION processes personal data in accordance with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, applicable issuances of the National Privacy Commission (NPC), and other applicable laws. Processing is guided by transparency, legitimate purpose, proportionality, data quality, accountability, and appropriate security.
Where information is publicly available, its public availability does not by itself constitute consent for unrestricted processing. Where the Data Privacy Act applies, REDILA CORPORATION identifies and documents an appropriate lawful basis for the relevant processing activity.
2. Information We Collect or Obtain
2.1 Account, Customer, and User Information
- Name and contact information, such as email address and telephone number.
- Account credentials and account-related information.
- Billing, transaction, subscription, and service information.
- Information submitted through forms, inquiries, support requests, claims, corrections, reviews, or other platform interactions.
2.2 Directory and Business Listing Information
Directory information may be submitted by business owners, organizations, authorized representatives, contributors, authorized third-party data providers, or originate from legacy directory records.
- Business or organization name.
- Business address or service location.
- Publicly listed business telephone number.
- Business email address.
- Website address or other public business link.
- Business category, service classification, and other directory information.
- Descriptions, images, promotional content, or other information submitted or lawfully made available for business or directory purposes.
The presence of a listing does not by itself mean that the business, organization, or person has claimed, verified, endorsed, approved, or confirmed the listing.
2.3 Legacy Publicly Sourced Directory Information
Certain Philippines.tv directory records were compiled many years ago during the earlier development and operation of the platform from information that was publicly available at the time. Historical Site Manager records confirm directory imports by December 2015. The precise date on which the underlying historical collection activity began has not been established.
Depending on the historical record, source categories may have included publicly accessible business websites, business pages, public records, directories, or other publicly accessible online sources. Historical collection may have involved manual and/or automated methods. REDILA CORPORATION does not infer or invent a specific source for a legacy record where the historical source cannot be verified.
REDILA CORPORATION no longer conducts bulk web collection of business listings as part of its current directory-growth strategy. Current and future directory growth is intended to rely primarily on information submitted or managed by businesses and authorized representatives, listing-claiming and profile-management processes, authorized sources, and offerings such as the Free Basic AI Business Profile.
Where legacy directory information constitutes personal data, its continued processing remains subject to applicable data-protection requirements. REDILA CORPORATION may maintain governance records and procedures concerning lawful basis, purpose, proportionality, retention, accuracy, correction, objection, erasure or blocking, and other applicable data-subject rights.
The final public wording describing historical automated collection, including whether a particular technical term should be used, is subject to REDILA CORPORATION's DPO and Philippine legal review.
2.4 Technical and Usage Information
- IP address, browser type, device and operating-system information.
- Pages viewed, referring pages, usage statistics, and interaction data.
- Security, fraud-prevention, performance, and diagnostic information.
- Cookie and similar-technology identifiers, subject to applicable settings and law.
2.5 Location Information
Where enabled by the user or device, REDILA mobile applications or services may use GPS, IP-based, or similar location information to provide location-relevant directory and discovery features. Users may control device location permissions through their device settings.
3. How We Use Information
- Operate, maintain, secure, and improve REDILA CORPORATION platforms.
- Create, display, organize, manage, and maintain directory listings and public-information resources.
- Provide directory search, semantic retrieval, recommendations based on retrieved platform data, and AI-assisted discovery features such as Ask AiAi.
- Improve the discoverability and structure of directory information, including governed AI-assisted enrichment of directory fields where authorized.
- Manage accounts, subscriptions, listings, claims, upgrades, advertising, and customer support.
- Communicate with users, customers, business owners, and authorized representatives.
- Detect fraud, misuse, abuse, security threats, duplicate records, and data-quality issues.
- Respond to correction, access, objection, deletion, blocking, and content-removal requests.
- Comply with legal, regulatory, accounting, security, and dispute-resolution obligations.
AI-assisted processing does not mean that a business listing is independently verified. REDILA CORPORATION may use AI systems to organize, summarize, enrich, retrieve, or present information, subject to applicable governance and data-protection requirements. REDILA CORPORATION does not intend AI-assisted directory discovery to serve as the sole basis for a decision that produces legal or similarly significant effects on an individual.
4. Lawful Bases for Personal Data Processing
Depending on the processing activity and the nature of the information, REDILA CORPORATION may rely on one or more lawful bases recognized by applicable law, including consent, performance of a contract, compliance with a legal obligation, protection of lawful rights and interests, or legitimate interests pursued by REDILA CORPORATION or a third party where those interests are not overridden by the fundamental rights and freedoms of the data subject.
Where legitimate interest is relied upon for personal information, REDILA CORPORATION will document the purpose, necessity, proportionality, and balancing considerations required by applicable NPC rules. Sensitive personal information will not be processed on the basis of legitimate interest alone where a lawful basis under Section 13 of the Data Privacy Act is required.
5. Directory Accuracy, Claiming, Correction, and Removal
Business information can change over time. REDILA CORPORATION does not guarantee that all unclaimed or legacy directory information is complete, current, or error-free. Users should verify important information directly with the relevant business or organization.
Businesses and authorized representatives may use available platform procedures to claim or update listings. Claiming a listing is distinct from the historical source of the listing and does not retroactively change how the original information was obtained.
Requests concerning listing corrections or content removal may be submitted to removal@redila.com. Personal-data requests may be submitted to the Data Protection Officer at dpo@redila.com. REDILA CORPORATION may request reasonable proof of identity, business ownership, or authority before acting on a request.
6. Data Subject Rights
Subject to applicable law and lawful exceptions, data subjects may have rights including:
- Right to be informed.
- Right to access.
- Right to object.
- Right to correction or rectification.
- Right to erasure or blocking.
- Right to damages where provided by law.
- Right to data portability where applicable.
- Right to lodge a complaint with the National Privacy Commission.
Where processing is based on legitimate interest, an objection will be evaluated in accordance with applicable law.
7. Cookies and Similar Technologies
REDILA CORPORATION platforms may use cookies and similar technologies for essential functionality, security, preferences, analytics, performance, and other disclosed purposes. Users may control cookies through browser or platform settings where available. Disabling certain cookies may affect functionality.
8. Advertising, Affiliate Links, and Third-Party Services
REDILA CORPORATION platforms may display advertising, sponsored placements, affiliate links, and links to third-party businesses or services. Third parties operate independently and may process information under their own privacy policies. REDILA CORPORATION does not sell personal information to third parties.
9. Service Providers and Data Disclosures
REDILA CORPORATION may engage service providers necessary to operate its ecosystem, such as:
- Hosting, cloud infrastructure, database, content-delivery, security, and backup providers.
- Analytics, communications, customer-support, and operational service providers.
- Payment processors and billing service providers.
- AI, search, retrieval, and related technology providers used to provide platform functionality.
Service providers may receive only information reasonably necessary for their functions and are expected to protect information in accordance with applicable contractual and legal requirements.
10. Third-Party Automated Access to Public REDILA Content
Publicly accessible REDILA CORPORATION webpages may be visited, indexed, retrieved, or otherwise accessed by third-party automated systems, including search-engine crawlers, AI-enabled search systems, AI agents, and other automated services.
These third-party systems are operated independently and may process publicly accessible content for purposes determined by their operators, such as indexing, search and discovery, real-time retrieval, or other uses. REDILA CORPORATION does not control independent third-party processing after lawful access to public content.
REDILA CORPORATION may use technical and contractual controls to permit, restrict, rate-limit, monitor, or block automated access where appropriate for privacy, security, platform integrity, service availability, intellectual-property protection, or legal compliance.
Where publicly displayed information constitutes personal data, REDILA CORPORATION considers applicable privacy obligations and appropriate safeguards when determining what information is made public. The final scope of disclosures and controls concerning third-party AI and crawler access is subject to DPO and Philippine legal review.
11. Cross-Border Processing
Some service providers or infrastructure used by REDILA CORPORATION may process or store information outside the Philippines. Where cross-border processing occurs, REDILA CORPORATION applies appropriate contractual, organizational, and security measures as required by applicable law.
12. Data Retention and Disposal
REDILA CORPORATION retains personal data only for as long as necessary for the declared or compatible lawful purpose, contractual and operational requirements, dispute resolution, security, legal obligations, and other lawful needs.
Legacy publicly sourced personal data is subject to appropriate retention, accuracy, correction, retirement, deletion, blocking, anonymization, or disposal procedures as applicable. Directory records may be retained longer where the information is non-personal business information, remains necessary for a legitimate directory or public-information purpose, or retention is otherwise permitted by law.
13. Security
REDILA CORPORATION implements reasonable and appropriate organizational, physical, and technical safeguards designed to protect personal data against unauthorized access, alteration, disclosure, loss, misuse, or destruction. No internet transmission or storage system can be guaranteed to be completely secure.
14. Privacy Impact Assessments and Accountability
REDILA CORPORATION conducts or updates Privacy Impact Assessments and other accountability reviews where required or appropriate, including where material changes in processing scope, purpose, technology, or risk warrant such review.
The DPO and legal review of the legacy Philippines.tv directory dataset may determine whether additional documented assessments, including a legitimate-interest assessment or other governance records, are appropriate for particular categories of personal data or processing.
15. Children's Privacy
General REDILA directory platforms are not intended to collect personal data from children without an appropriate lawful basis and safeguards. If REDILA CORPORATION becomes aware that personal data of a child has been collected in circumstances requiring removal or additional protection, it will take appropriate action.
16. International Data Protection / GDPR
Where the European Union General Data Protection Regulation (GDPR) or another foreign data-protection law applies to a particular processing activity, REDILA CORPORATION will process covered personal data in accordance with applicable requirements.
17. Changes to this Privacy Policy
REDILA CORPORATION may update this Privacy Policy to reflect changes in law, regulation, technology, platform functionality, or processing practices. Material updates will be posted with a revised 'Last Updated' date and additional notice where required by law.
18. Contact Information
Data Protection Officer REDILA CORPORATION 8 Aries Street, Villa Ernesto Subdivision Gusa, Cagayan de Oro 9000 Misamis Oriental, Philippines Phone: 0945.398.8668 Email: dpo@redila.com
Listing Correction / Content Removal Requests Email: removal@redila.com